Clear information about order processing, delivery options, tracking, carrier delays, and damaged shipments.
The following information is the current Luna Parts shipping policy.
All orders are processed within 1 business day (Monday–Friday, excluding holidays).
You will receive a confirmation email with tracking information once your order ships.
We offer multiple shipping options at checkout:
Delivery times are estimates and may vary based on location and carrier delays.
We currently ship to:
For international shipping inquiries, please contact us before placing your order.
Shipping rates are calculated at checkout based on:
Once your order ships, you will receive a tracking number via email.
You can track your order anytime using the provided link.
While we work hard to ensure fast delivery, delays may occur due to:
Luna Parts is not responsible for carrier delays once the package has been shipped.
If your package is marked as delivered but not received:
We will assist you in filing a claim when possible.
Please ensure your shipping address is correct before placing your order.
If your item arrives damaged:
We will resolve the issue as quickly as possible.
If you have any questions about shipping, please contact us:
Email: info@lunaparts.com
Location: Chandler, Arizona
Thank you for choosing Luna Parts. We appreciate your business!
Use the Luna Parts Support Center to submit the details our team needs to assist you.