Luna Parts, LLC
Last updated: [April 1st, 2026]
? Order Processing Time
All orders are processed within 1 business day (Monday–Friday, excluding holidays).
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Orders placed before 2:00 PM MST are typically shipped the same day
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Orders placed after cutoff will ship the next business day
You will receive a confirmation email with tracking information once your order ships.
? Shipping Methods & Delivery Times
We offer multiple shipping options at checkout:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days
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Priority Shipping: 1–2 business days
Delivery times are estimates and may vary based on location and carrier delays.
? Shipping Locations
We currently ship to:
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All 50 U.S. states
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U.S. territories (may have longer delivery times)
For international shipping inquiries, please contact us before placing your order.
? Shipping Costs
Shipping rates are calculated at checkout based on:
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Package weight
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Delivery location
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Selected shipping speed
? Order Tracking
Once your order ships, you will receive a tracking number via email.
You can track your order anytime using the provided link.
⚠️ Delays & Carrier Issues
While we work hard to ensure fast delivery, delays may occur due to:
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Weather conditions
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Carrier issues (UPS, USPS, FedEx)
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High shipping volume periods
Luna Parts is not responsible for carrier delays once the package has been shipped.
? Lost or Stolen Packages
If your package is marked as delivered but not received:
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Check with neighbors or your local delivery office
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Contact the shipping carrier directly
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Reach out to us at info@lunaparts.com
We will assist you in filing a claim when possible.
? Incorrect Address
Please ensure your shipping address is correct before placing your order.
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We are not responsible for orders shipped to incorrect addresses provided by the customer
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Address changes may not be possible after the order is processed
? Damaged Shipments
If your item arrives damaged:
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Take photos of the package and product
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Contact us within 48 hours of delivery
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Email: info@lunaparts.com
We will resolve the issue as quickly as possible.
? Contact Us
If you have any questions about shipping, please contact us:
Email: info@lunaparts.com
Location: Chandler, Arizona
Thank you for choosing Luna Parts. We appreciate your business!